Not resolved
Customer service
Delivery Service

I placed my order and when the estimated shipping date appeared, it was a full 10 days (7 working) after my order was placed. When I did not receive tracking information, a chat was initiated.

Eventually, it was determined that my order was indeed shipping that day, but was late. When I suggested that Select Blinds upgrade the shipping, since they were late "Chad" disconnected the chat! There are other companies out there with much better customer service and quicker shipping. I won't be giving my business to Select Blinds again.

Maybe they'll care enough to initiate contact with me after I leave my negative review as many places as possible, but I doubt it. After all, they employ someone that was allowed to disconnect a customer when they requested compensation for a late shipment.

Product or Service Mentioned: Select Blinds Shipping Service.

Reason of review: Poor customer service.

Preferred solution: Upgrade shipping .

I didn't like: Customer service.

Company wrote 0 public responses to the review from Aug 30, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like