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Select Blinds shipped wrong color then lied about resolution
I ordered WHITE 81 inch long vertical blinds. I received YELLOWISH/BEIGE blinds that were bent 180 degrees because Select Blinds was too cheap to ship them in proper length carton. They asked for photo showing color received vs white that I already had hanging at...
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2.2
I liked
  • Price
I didn't like
  • Bent blinds to fit in wrong size carton
  • Lied about photo
  • Wrong color
#938646
Reply to reviews
My problems: 1. My original item was back-ordered 2. When I tried to get this item changed to an available item the staff was very nice and when I explained that I needed the item soon offered to rush my order. supposedly it was changed and would be delivered that...
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1.8
I didn't like
  • Customer service staff constantly lied to me
#865205
Reply to reviews
WE ORDERED BLINDS AFTER FOLLOWING THE DIRECTIONS ONLINE AND ADDING TWO INCHES TO OUR MEASUREMENTS. THE BLINDS CAME IN TWO INCHES TOO WIDE. WE HAVE A LIMITED AREA TO INSTALL THE BLINDS SO THEY DO NOT FIT. i ONLINE CHATTED AND SPOKE TO REPRESENTATIVES WHICH WERE NOT...
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Anonymous
Lee

I wish I had seen this review before I was duped into getting my blinds from Select Blinds. The end product is useless. i ordered Faux Wood Cordless Blinds. They are not fa...

#864329
Reply to reviews
Cannot give me an update on status of order. Yet shows estimate ship date is 4/20/16. I've contacted them 5 times and asked for a supv and the supv has to call me back. Have never heard from anyone. Credit card was charged the day after the order was placed. ...
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Anonymous
Anonymous

I am so sorry for any delay you have had, I would love to assist you direct with any and all concerns. Please reach out to me or send me a message with an order number. My nam...

1.0
I didn't like
  • Poor customer service
  • Fails to meet standards
  • No timely response on service
#840134
Reply to reviews
Ordered blinds on the 12th of the month. Money left my checking account and into Paypal holding listed as transaction complete on the 12th. No blinds were ever shipped. Had to contact Select Blinds about order, they showed no order. I was out the money with no...
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Gila, New Mexico
#835506
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I ordered 27 blinds from Selectblinds.com, when I got them 4 had broken valances in transit. I was so mad I called customer service and they asked me to send photos. I mean really, like Im going to lie over 4 valances but whatever. I sent the photos and to my shock,...
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5.0
I liked
  • Customer service
#832738
Reply to reviews
Select Blinds has made so many errors in my orders and their customer service has still not fixed the errors, months later. I ordered multiple sets of blinds for my new home. Every single order I placed was incorrect upon delivery. One set of blinds came with cords...
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1.5
#832379
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Terrible customer service and terrible product. I have laughable recordings of about five customer service reps giving us the run around. When we received the blinds they look like they were sewn by a child. Poor stitching, puckering down the front of blind, and a big...
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Anonymous
Anonymous

Thank you so much for speaking with me today, we have processed the refund on the order.

Anonymous
Anonymous

I finally spoke with a kind and understanding customer service rep who wanted to make things right. She says she is giving me a full refund because of the poorly crafted blind...

#832080
Reply to reviews
We just wrote a complaint about this company with the better business bureau: We just received the blinds we ordered on April 3rd and were surprised to find out that the product did not match the advertisement. We did extensive research on blinds to fit our new windows...
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Anonymous
italy2texas

Paul,I feel your pain. They sent me a piece of crap and then told me the defect was "normal" and how to "shim" a roller shade to make it work. Their stuff is junk, and I don't...

Anonymous
Select Blinds

Paul,Thank you for speaking with me over the last few days, we did offer to remake them in the style you requested. Instead you have requested a refund that we have processed ...

1.0
I didn't like
  • Fails to meet standards
  • Misleading advertisement
  • Poor customer service
#830735
Reply to reviews
THIS COMPANY IS TERRIBLE!!!! IT is a rip off!!! They sent the wrong order and WILL NOT give me my money back. THERE MISTAKE AND THEY WILL NOT CORRECT IT!!! charged $450 and will not refund me. REALLY. There customer service is horrible and they talk in sentences...
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1.3
I didn't like
  • Poor customer service
  • Fails to meet standards
  • No timely response on service
#815094
Reply to reviews