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We had a motor that stopped working over a year after we purchased the blinds. We have a 5 year warranty. They sent a new blind no charge after we sent a video with the issue. Very quick response. Would purchase from them again. I was worried about the quality of the...
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4.6
#1171065
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Select Blinds - Was rocky start ended great

I got damaged blinds and was so pissed, took me a week to get. But cs made it right and got me replacements asap!! I would recommend this company to anyone I know. Thanks Amber for such a great experience. {{Redacted}}
#1164982
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I ordered a large vertical blind for the large widow above my couch in a brown color that matched my wood stained window frame. When I opened the box the color was totally wrong and the metal hardware was white…??? I have 22 windows in my house with blinds all in the...
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1.8
I didn't like
  • Quality of the product
#1158297
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Select Blinds - Your blinds will grow mold!
The blinds will grow mold on them! Let me start with the fact that we have spent over $1,000 with select blinds. The last order we had placed was for these blackout shades. The only good thing about them is that they do in fact block the light, but that's where it...
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Anonymous
Person

I used to work for them, this is typical. They'll weasel their way out of paying anything. Honestly, the prices are disgustingly inflated as well. Any "discounts" really aren'...

#1130171
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They sell junk products and tell you they're fine. Then they'll refuse to refund your money. Never again. Go to your local big box and get yourself a better product for less money; AND they'll take it back if you're not satisfied! I wish that I had done this BEFORE...
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#1122879
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I hung the blinds (10 sets) and immediately noticed that every one was warped. Under further investigation realized they are nothing more than a heavy gauge cardboard. I wrote the company stating that I was not satisfied with the quality and that I wanted a refund. I...
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1.4
I didn't like
  • Poor customer service
  • Lied about refund
  • Misleading advertisement
#1109182
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I ORDERED $650 SET OF SOLAR BLINDS. THEY WERE BROKEN AND BENT IN SEVERAL PLACES. I CONTACTED SELECT BLINDS. THEY TOLD ME THAT THEY CANNOT REFUND MY MONEY UNTIL THEY DO A FULL INVESTIGATION. THE BLINDS WERE BROKE AND I CALLED THEM SO I DON'T KNOW WHAT KIND OF SLEUTH...
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1.7
I didn't like
  • Customer service
  • No real guarantee
  • Lied about refund
#1095330
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I placed my order and when the estimated shipping date appeared, it was a full 10 days (7 working) after my order was placed. When I did not receive tracking information, a chat was initiated. Eventually, it was determined that my order was indeed shipping that day,...
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1.8
I didn't like
  • Customer service
#1094402
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Not only do I have shades from here-I worked here for a while. My shades are completely failing and I've only had them a few months. Which honestly, I knew would happen. We used a handful of different factories, most of which in Mexico. The materials are complete ***,...
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Anonymous
Anonymous

Did you purchase windows from windows usa?

#1073244
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I ordered my blinds on 6/21/17. On 6/30 i checked the order online and the estimated ship date was 6/23/17. I called the customer service line and after about 5 minutes on hold I used the chat function. The person said that "I do apologize that the order is taking...
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1.0
#1068175
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